Friday, November 08, 2013

Dell Venue Pro 11 - where are all the options? (Dell confirms next week)

The new Dell Venue Pro 11 order page is now available but it's lacking certain high end configurations!  Shipment date is also pegged to be on December 13th.  Here's what one Dell representative had to say about this...

11/08/2013 04:00:12PM don sausa: "Can you access this link?"
11/08/2013 04:00:12PM don sausa: ""
11/08/2013 04:00:41PM don sausa: "About 3 pages down you will see a chart called "Dell Tablet Family""
11/08/2013 04:00:56PM don sausa: "there are two models listed, Venue 8 Pro and Venue 11 Pro"
11/08/2013 04:01:03PM don sausa: "in the venue 11 Pro, it says "Up to 8GB""
11/08/2013 04:01:11PM don sausa: "and it also says "Up to 256GB" in terms of SSD"
11/08/2013 04:01:19PM don sausa: "hard drive"
11/08/2013 04:01:37PM don sausa: "Those two options - the 8GB RAM and the 256GB hard drive -- how come they are not available?"
11/08/2013 04:02:10PM Agent (Aileen A): "I do apologize for the inconvenience Don. But as of now we only have the 4GB Ram configuration"
11/08/2013 04:02:24PM don sausa: "Can you ask your supervisor when the new one would come out?"
11/08/2013 04:04:12PM Agent (Aileen A): "Just checked.../"
11/08/2013 04:04:30PM Agent (Aileen A): "that configuration will be available in a week or so."
11/08/2013 04:04:46PM don sausa: "Okay that's the info I was waiting for. :-)"
11/08/2013 04:04:55PM Agent (Aileen A): "if you want i can email you personally if the configuration you want is already available"
11/08/2013 04:05:01PM don sausa: "Yes please."

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