Wednesday, November 13, 2013

Help the Philippines: donate money or give water tablets


What's happening

By now, you are probably aware that the most powerful typhoon in world history (Haiyan) that hit land has wiped out certain towns in central Philippines.  Casualties are estimated to be around 2,500.  The worst hit areas have been on the island of Leyte, where storm surges above 13-15 ft surprised typhoon hardened residents.  There's millions left homeless and there's a dire need for food and water throughout central Philippines.

While the national and provincial governments warned all citizens to evacuate from the coastal area, nothing could prepare them for the storm surge that went well into the cities.  A renewed understanding of storm surges and it's potential impact 5-8 miles inland is going to be the biggest lesson that's learned from this tragedy.

How you can help: financial assistance (impact: immediate)

Financially
An organization I trust is Adventist Development and Relief Agency.  They've been on the ground in anticipation of the typhoon and have local presence in the Philippines.  In terms of accountability, they are highly ranked 4 out of 4 stars by Charity Navigator.   DONATE HERE

The American Red Cross is mobilizing hundreds of trucks and teams to disaster areas through the Red Cross of the Philippines.  Also highly ranked 4 out of 4 stars in terms of accountability by Charity Navigator.  DONATE HERE

If you are an American taxpayer, note these are tax deductible donations and can also reduce your taxes.  Work with your tax advisor for more details.

How you can help with water tablets (impact: < 2 weeks)

There are some tangible ways to donate to the Philippines.  Water is a basic need in any disaster but shipping tons of water is heavy, bulky, and impractical.  Dirty water in the Philippines is widely available via local streams, rainwater, aquifers, and can be converted to drinkable water by boiling it and using water purification tablets.



Friday, November 08, 2013

Dell Venue Pro 11 - where are all the options? (Dell confirms next week)


The new Dell Venue Pro 11 order page is now available but it's lacking certain high end configurations!  Shipment date is also pegged to be on December 13th.  Here's what one Dell representative had to say about this...

11/08/2013 04:00:12PM don sausa: "Can you access this link?"
11/08/2013 04:00:12PM don sausa: "http://www.dell.com/us/p/dell-venue-11-pro/pd"
11/08/2013 04:00:41PM don sausa: "About 3 pages down you will see a chart called "Dell Tablet Family""
11/08/2013 04:00:56PM don sausa: "there are two models listed, Venue 8 Pro and Venue 11 Pro"
11/08/2013 04:01:03PM don sausa: "in the venue 11 Pro, it says "Up to 8GB""
11/08/2013 04:01:11PM don sausa: "and it also says "Up to 256GB" in terms of SSD"
11/08/2013 04:01:19PM don sausa: "hard drive"
11/08/2013 04:01:37PM don sausa: "Those two options - the 8GB RAM and the 256GB hard drive -- how come they are not available?"
11/08/2013 04:02:10PM Agent (Aileen A): "I do apologize for the inconvenience Don. But as of now we only have the 4GB Ram configuration"
11/08/2013 04:02:24PM don sausa: "Can you ask your supervisor when the new one would come out?"
11/08/2013 04:04:12PM Agent (Aileen A): "Just checked.../"
11/08/2013 04:04:30PM Agent (Aileen A): "that configuration will be available in a week or so."
11/08/2013 04:04:46PM don sausa: "Okay that's the info I was waiting for. :-)"
11/08/2013 04:04:55PM Agent (Aileen A): "if you want i can email you personally if the configuration you want is already available"
11/08/2013 04:05:01PM don sausa: "Yes please."

Friday, November 01, 2013

SOLUTION: Nvidia Kernel Mode Driver errors


This is one of the most annoying errors I've come up against using NVIDIA graphic cards and judging from others' online posts, many have faced similar problems.  Unfortunately, "Display driver NVIDIA Windows Kernel Mode Driver, Version stopped [] responding and has successfully recovered" doesn't exactly communicate what's going on with the video card.

In my own experience, this error kept looping over and over again while I playing video games. 

Problem Identification
  1. You may need to update your video card drivers.
  2. You may have an incompatible program/video game that's causing the issue.
  3. Your card maybe experiencing too much heat.
  4. You may have a bad video card.

The solutions for #1, #2, and #4, are fairly straightforward.  Update your drivers, test other programs.  And if you can exchange for the same model video card to test, go ahead and do it.  But the third issue in particular, overheating, is often overlooked in most online posts.  

You need to monitor your internal PC / GPU temperatures to see if it's simply an overheating problem.  Your overall cooling solution, or lack of, in your personal computer/laptop might be the cause.

Solution for #3: SpeedFan
This free program helps you monitor all of your fans, measure core temperatures, and allows you to set thresholds to improve your system's cooling.  This simple freeware program helped reduce heat problems in my system and the kernel driver errors no longer appeared.

Safe CNET Download Link: Speedfan

Friday, October 25, 2013

Dell Venue 11 Pro release date (Dell rep confirms)



Dell gets it...finally a tablet for the enterprise user

I think the new Dell Venue 11 Pro tablet is a winner.  A company does innovative things when it's losing market share, and Dell has done well by releasing a product that many enterprise users are waiting for.

Enterprise users are done with underpowered iPad toys with quirky little 99 cent apps.  While cool and it gives another time sink for our idle lives, the Venue 11 Pro promises real work in tablet form, much like the Surface Pro.

The main difference between Microsoft's tablet and Dell's?  The Venue 11 Pro has replaceable batteries, giving you more mobility.  You aren't tied to a power outlet.  Secondly, there's 3G/LTE capabilities, meaning unlike the Surface Pro, you can access the Internet natively through a data plan.

Power.  Mobility.  Connectivity.

Goodbye iPad, you're just a stepping stone for something greater.

The tablet release date is tentatively November 12th.

UPDATE #1: Looks like certain configurations are now available. I still don't see the 8GB RAM and 250GB SSD HD spec on there though. Furthermore, the ship date seems to be on December 13th. If you can't wait for this, the best next step is buying the Razer Edge Pro 256GB.

UPDATE #2: Here's more information from a Dell representative on when the high-end configurations would be available.

TimeDetails
10/25/2013 11:32:37AMSession Started with Agent (Sohrab K)
10/25/2013 11:32:37AMdon sausa: "."
10/25/2013 11:32:49AMAgent (Sohrab K): "Welcome to Dell US Chat! My name is Sohrab Alam Khan and I will be your Dell.com Sales Chat Expert.
I can be reached at  xxx. How can I help you today?"
10/25/2013 11:32:53AMdon sausa: "Sohrab when is Dell Venue 11 available?"
10/25/2013 11:33:16AMAgent (Sohrab K): "Glad you chatted in today, I'd be happy to help you"
10/25/2013 11:33:41AMAgent (Sohrab K): "Don Venue 11 will be launched in the 2nd week of November"
10/25/2013 11:33:58AMAgent (Sohrab K): "we do have the Venue 7 , 8 and Venue 8 pro available now"
10/25/2013 11:34:02AMAgent (Sohrab K): "would you like me to recommend a great deal based on your usage"
10/25/2013 11:43:35AMdon sausa: "What date"
10/25/2013 11:43:49AMdon sausa: "How long does it take to ship?"
10/25/2013 11:44:05AMAgent (Sohrab K): "it shows post 12th and delivery we have 5-7 days"
10/25/2013 11:44:13AMAgent (Sohrab K): "launch date is 12th"
10/25/2013 11:44:53AMAgent (Sohrab K): "we also offer next day delivery"
10/25/2013 11:45:00AMAgent (Sohrab K): "there is a charge of $25"

Buy or give this book as a gift:

Friday, October 11, 2013

(FIX) Unable to change priority. The operation could not be completed. Access denied.


Problem: When I try to change the priority of a process in Task Manager, it gives me an error:

"Unable to change priority. The operation could not be completed. Access denied."

Solution:  This issue plagued me for a few minutes and saw quite a few folks have issues about this on the Internet.  The first issue could be that you don't have administrative access (admin) on your PC.  Assuming that's not the case, since you're smarter than that and even searched for an answer on the Internet, the probable issue is that Task Manager needs to be re-run as admin.  Click Show processes from all users or Start -> Run -> taskmgr, right click and run as admin.

Why do I want to change priorities of a process?  You may want to give certain programs higher access/priority vs others.  Let's say you're working on an extremely important Excel workbook or doing video or image editing, you can set other programs at a lower priority and focus on your most important tasks.  This "speeds" up your work, but in reality you're manually adjusting and tweeking what works best for you and not what Windows thinks should be done.

Friday, May 10, 2013

Photogs beware: phishing attempt (AHG or Art Hunters Group)



I'm posting this warning so some of my photog friends who run online galleries don't get trapped by this suspicious attempt to get your personal information.  I LOL'd at this attempt as they tried to phish for my info.  ;-)  

A new domain (arthuntersgroup.com) created just a couple days ago is representing itself to be some sort of art consortium.  The email starts out like the one pasted below and the URLs bring  you through somewhere in Poland. The arthuntersgroup.com web site is hosted somewhere in Provo, Utah using hostmonster.com.  

----------------

Please let me introduce myself. I am Elizabeth Longdale, Art&Design Blog Research Coordinator at the AHG (Art Hunters Group). We specialize in head-hunting services for businesses from the field of graphics, design and photography.
Currently we are gathering the artists, designers and photographers for one of our clients, a newly launched art startup specializing in releasing handpicked artworks on metal plates.
We believe that your blog  XXXXX has the potential to be published there.

The site is currently closed and "members only". If you are interested please use the following invitation url (usable only once):  XXXXX
Should you have any questions, please don't hesitate to contact me directly.

Best Regards
Elizabeth Longdale
Art&Design Blog Research Coordinator @ AHG

----------------

Saturday, February 23, 2013

Teleperformance in Davao?

Check out Teleperformance Philippines' Facebook posting today to see the latest buzz.

About Teleperformance

Teleperformance is the largest BPO company in the world, and considered as #1 by several industry analysts, including prestigious research firms like Gartner, who recently ranked all of the BPOs worldwide. Their results consistently has placed Teleperformance as the worldwide leader in contact center services:

Davao City - the place to be

Davao City is now officially on the BPO road map with the largest contact center company now actively recruiting for positions.

Monday, November 12, 2012

New cancer treatment isolates chemo from body


Great news recently in cancer research.  We all know that chemotherapy can kill good and bad cells.  This is why so many refuse treatment and why they choose to live out their days trying out alternative treatments.  In the UK, doctors at Southampton General Hospital have been able to isolate specific organs in applying chemotherapy; therefore, greatly reducing the damage to healthy cells and also reducing the recovery period for the patient.

An interesting write up can be found here and here.

Tuesday, December 27, 2011

"A night stroll in Houhai" shot on Canon 7D - 60 Seconds of Culture


Houhai is a recreational lake area in central Beijing. It is famous for its nightlife and is home to many popular restaurants, bars, and cafes as well as recreational boating activities.

If you haven't been to Houhai, you haven't been to Beijing.

Shot around June 2010 using a Canon EOS 7D camera.

Photography by Don Sausa
Music score ("Dancing Leaves") by Ben Beiny
Video techniques available on Camera 7D.

Find more vids on my channel here:

Friday, November 25, 2011

Review: The Sound of Music at Resorts World Manila


The Sound of Music @ Resorts World Manila
Originally uploaded by Don Sausa


The Sound of Music is a 1959 Broadway musical by Richard Rodgers.

Resorts World Manila started production of this musical in October, at their brand new 1,500 seater performing arts theater.

The musical was inspired by the true story of a WWI naval war hero, Georg von Trapp, and his family's journey through the loss of a spouse, a second marriage and a second world war.

The near 3 hour musical focuses on first the developing love story of Georg and Maria, and then highlights the Trapp family's musical act that made them famous around the world. And then finally, their struggle against the Nazis and their escape away from their native home of Austria, which was annexed by the Germans in 1938.

While this didn't take away from the outstanding performance of the cast in portraying this classic, I felt there were too many "attendants" with LED flash lights roaming around the theater. What in the world are they looking for? Folks filming this with their cell phones?

Despite the tiny annoyance of attendants scurrying along the corner of your eye every few minutes, my daughter and son loved seeing the Trapp kids sing and dance around the stage and my wife was genuinely mesmerized with the love story. There's not much that can top a good musical that can entertain the youth and inspire even the more mature audiences. I certainly enjoyed the familiar songs of yesteryear and it took me back to fond memories of my junior and high school years. (Yeah, I was lucky enough to go to schools that encouraged to use all parts of our brains.)

If you are near Metro Manila and want to add some cultural depth to your weekend activities, I'd recommend the Sound of Music.

Flickr enhances privacy, adds geofences


Flickr, the world's premier photo sharing site made a major improvement to its privacy controls these past few weeks.  If you use Flickr and share location information of your photographs, you need to spend a few minutes and read about their new geofences privacy features.

I'm glad that despite having some highly publicized lay offs , they managed to improve the site and integrate geolocation controls.  The new geofences tool gives users the ability to hide location information if it is too close for comfort.  For instance, you may want to remove geolocation information on your home pictures, or make sure that only your contacts or family members can see them.

Monday, November 14, 2011

Repairing your personal UPS power supply by replacing the battery


If you have lived in a country that's didn't have a quality power grid, then I'm sure you can relate to this post.  In developing countries, constant fluctuations occur with the power supply and with the voltage.

This spells trouble for many electronic devices.  Without consistent power supply or without stable voltage, your latest gadget could fry within seconds if it is left unprotected.  That's why computer shops and office supply stores near my area sell a lot of surge protectors, voltage regulators, and uninterruptible power supply (UPS) units.

My preference will always be UPS+surge protector units like APC's Back-UPS ES 500.  They give me a few crucial minutes to shutdown my computers and other devices properly; hence, reducing the chance of data loss or equipment damage.  But the batteries within these UPS units are typically not heavy duty and do not last long against the constant voltage changes.  So if you find that your UPS unit dies out and it is no longer under warranty, don't think you have to totally replace it.  You may just need to change the battery.  You can still save it by buying a battery replacement.

Steps on how to fix it

  1. Unplug all devices, unplug the UPS unit, and make sure it is fully drained (no battery life, doesn't turn on).
  2. Buy a 12v9Ah/20HR battery from any hardware store (note: your UPS unit maybe different from mine and the battery unit might be different).  In this case, I bought an Akari branded battery.
  3. Get a Philips screwdriver and unscrew the 5 screws from the bottom part of the UPS unit.
  4. Take note and remember the placement of the two power plugs - red and black - that you see on the old battery.
  5. Remove those power plugs and replace the old battery.
  6. Screw it back on and put in the screws back in place (wait 15 minutes before plugging in anything new into the sockets).  
Viola!  Your UPS unit should be fully working like new.  If it still does not function, you either did it wrong or there's other issues with the unit.



Saturday, October 29, 2011

An open letter in response to the OWS open letter




This is the open letter I'm responding to.


While I'm not the person being addressed, I wanted to talk about the liberal viewpoint and their perception of what is proper work ethic.

Let's start this conversation by stating this fact: I live in a planet that has 2 of 3 Americans overweight (including the OWS protestors that are "poor") and in a world that has people dying every 3.6 seconds due to starvation -- and most of these folks that die hungry are under the age of 5.

Now with that framework, let's continue reading.


Do you really want the bar set this high?

Why not? Compared to the world that has kids dying every few seconds, we should feel lucky that we have the opportunities here in this wonderful country to set any bar "high".

Do you really want to live in a society where just getting by requires a person to hold down two jobs and work 60 to 70 hours a week?

This is a country where there's tons of opportunities to move up in class. College education for high school grads are deeply discounted for those that have good grades. Hospitals and desperate medical facilities will pay for your tuition and license fees if you graduate as a nurse. I know many people that work hard in low paying jobs only to find higher paying jobs by getting an education that the market needs. What is wrong with this?

Is that your idea of the American Dream?

My American dream is that you work hard, get work experience or an education that the market needs, you land a decent job, then you can pay for your expenses and take care of your family. The majority of the world does not have this. I'm lucky enough to understand this concept because I lived poor from another country. From my point of view, the protestors look extremely spoiled. Given mostly free education up to high school, significant amount of employment (91% have jobs), and a college system that gives deep discounts on tuitions or scholarships for folks with high grades. If your state doesn't have that, move. Plus a federal govt that actually pays for education if you join part time reserves in the Coast Guard or other branches that's not directly involved in armed conflict?

The opportunities here are enormous. Wake up to what you have and appreciate it.

Do you really want to spend the rest of your life working two jobs and 60 to 70 hours a week? Do you think you can? Because, let me tell you, kid, that’s not going to be as easy when you’re 50 as it was when you were 20.

The rest of the world does, and I actually love work. Surprise. I don't think I'll stop working -- ever. It's not about the money, it's the love for work. But America has opportunities, there's tons of positions in health care that continues to be left unfilled. It doesn't matter what age either -- you can find work if you really want to. You can get an education if you really want to.

And what happens if you get sick? You say you don’t have health insurance, but since you’re a veteran I assume you have some government-provided health care through the VA system. I know my father, a Vietnam-era veteran of the Air Force, still gets most of his medical needs met through the VA, but I don’t know what your situation is. But even if you have access to health care, it doesn’t mean disease or injury might not interfere with your ability to put in those 60- to 70-hour work weeks.

Doesn't the American govt and taxpayers provide more than enough? If you are poor, Medicaid. If you are a senior, Medicare. If you are disabled?  Social Security.  But are we forgetting responsibility of our family members as well?

Most illnesses that is not caused by lifestyle or personal choices (nearly 2 of 3 Americans are overweight), are the common cold and bacterial infection. If it's bacterial, antibiotics are mainly provided for free by most pharmacies and deeply discounted in retail chains like WalMart.

Let's get educated on health care, let's understand what causes the problems (bad diet/no exercise/smoking), and if we want to talk about specific points or illnesses, let's look at it and how much of that is a personal responsibility and how much of that is an issue that the rest of America has to pay for. (Example: Instead of a $3,000 operation that a US medical facility might charge you due to overhead expenses in labor/minimum wage laws and malpractice insurance, could you take an $800 flight and $300 bill in a professional facility in another country to get it done?)

Do you plan to get married, have kids? Do you think your wife is going to be happy with you working those long hours year after year without a vacation? Is it going to be fair to her? Is it going to be fair to your kids? Is it going to be fair to you?

Lots of subjectivity here and lack of respect for contentment. Travel outside of the world and you will realize what real hunger is. Do you put food on the table? Do your kids have a better chance than you because they went through school? Can your wife work or take up classes in college after the kids have grown? Improve your family status if you want to, and stop comparing yourselves to others -- because if you do, compare down as well as up. You'll realize you are extremely lucky to have not been born elsewhere and instead in America.

But by the time we got through the Great Depression and WWII, we’d all learned some valuable lessons about working together and sharing the prosperity, and the 8-hour workday became the norm.

Are we forgetting the other story?

And then the unions became more selfish and killed every industry it touched (auto/GM/Ford/airlines/etc).  Companies who have investors (70% of American households invest in retirement accounts that invest in corporations) had to move their business to other states or countries to make a profit.

Other Asian companies saw this mockery of work, innovated and built cars and have even built factories in America just to show how it's done.

Let's not totally forget that side of the story -- that the legacy costs of union demands have almost wiped out our once golden industries. Thank goodness for the foreigners that built factories here, learned from GM/Ford/etc, and reminded us of the original American work ethic, innovation, and quality.  We are just now catching up to our competitors.

There needs to be workers rights - sure - but not to the extent where companies go belly up and can't compete.  Unions are no longer about fair treatment but how much they squeeze out of a corporation.

Anyway, do you understand what I’m trying to say?

Yes, you want more stuff for less work.  Your level of comfort is what the "dream" is about.  One statistic tells it all.  2 of 3 Americans are overweight, while in the rest of the world, every 3.6 seconds one person dies of starvation. Usually it is a child under the age of 5. (Source: UNICEF)

The point?  Stop being spoiled, appreciate what you have, and work.

Don't get me wrong, there's a lot of people that agree with your attitude, and it is very much so prevalent in the PIGS. (Portugal, Italy, Greece, Spain)  Read up how they are doing.

Friday, October 28, 2011

Occupy Wall Street truth pill: About those evil corporations




This video summarizes what #ows (Occupy Wall Street) protests are all about. They make general statements about corporate greed and apparently that's enough to demand for free hand outs. What's worst is that the mindless hordes (aka zombies) generalize corporations as evil.

  • About 70% of American households invest in corporations through retirement accounts. Corporations have to produce profit and create shareholder wealth. In essence, part of their job is to make sure 70% of American households have more money than what they originally started with. Is this wrong? Most logical people would say, no. But zombies, do they understand this?






  • It is wrong when people do fraudulent activities. It is also wrong when mindless hordes say corporate executives who break the law do not go to jail or have not been punished. I have listed just a small sample of people that have gone to jail. But do zombies understand this?


  • Jeff Skilling, former CEO of Enron, Serving 24 years for fraud, insider trading, and other crimes related to the collapse of Enron







  • Bernie Ebbers, former CEO of WorldCom, Serving 25 years for accounting fraud that cost investors over $100 billion







  • Dennis Kozlowski, former CEO of Tyco, Serving 8 to 25 years for stealing $134 million from Tyco







  • John Rigas, former CEO of Adelphia Communications, Serving 25 years for bank, wire, and securities fraud related to the demise of Adelphia







  • Sanjay Kumar, former CEO of Computer Associates, Serving 12 years for obstruction of justice and securities fraud







  • Walter Forbes, former CEO of Cendant, Serving 12 years for fraud







  • Richard Scrushy, former CEO of HealthSouth, Serving 7 years for bribery and mail fraud







  • Joseph Nacchio, former CEO of Qwest Communications, Serving 6 years for insider trading







  • Sam Waksal, former CEO of ImClone, Served 7 years for securities fraud (released last year)







  • Martin Grass, former CEO of Rite Aid, Served 6 years for fraud and obstruction (just released this year)







  • Sunday, October 23, 2011

    Don't be a zombie











    You may have heard about the recent mindless Wall Street protests.  Gotta love the catchy slogans and play on statistics.  I was thinking, not so deeply about this the other day, that I want my own personal slogan too: "Don't be a zombie."

    Good one?

    Here's my quick play on slogans and statistics:
    • I was part of the 15% - percentage of people below the poverty line.  In the Philippines, it's more like 40%, but we're going with American statistics for now.  Yep, I still remember I couldn't buy a piece of bread back in the day because I didn't have 2 cents (price of cheesebread in Cebu).
    • My family did their best to be part of the 55% - percentage of people with some college education in America.
    • Then they became part of the 3%, the percentage of people with professional degrees, thanks to friends and family members like my Aunt Helen.  We then migrated to America (legally) and my parents even chased more degrees.  Yes, even now.  They never stop learning!
    • We also became part of the 3% (again) -- that's the percentage of Americans, who were initially immigrants, that pledged their allegiance to the U.S. Constitution because they believed in the principles of  America, including that if you work hard, you educate yourself enough, you will be part of the "American dream".
    • I became part of the 53%, that's the percentage of households paying their taxes in America. I started my first job when I was 16 years old at a local computer shop.  
    • Life got better, with hard work, the right attitude, and the right schooling.

    Get an education -- one that the market needs -- and you'll find a solid job.

    Live within your own means.

    And the American dream -- will be an American reality.

    Don't be a zombie.

    Twitter hash tags:
    #DontBeAZombie
    #iamthe53

    Sunday, August 07, 2011

    Wall Street crisis -- this is a great time to buy



    When it comes to stock market crashes, there's usually three types of reactions:

    (1) Sell.

    (2) Hold.

    (3) Buy.

    When I know a market crash is coming like the one coming on Monday after S&P's questionable downgrade on America's prestigious triple A rating (AAA), my reaction is to sell smart and use the capital to buy more.

    Each investor has a different life goal and different idea of when they are retiring, so your strategy must fit your goal.

    In my case, it will be decades before I retire (and probably won't stop working); hence, I can afford to sell what I think won't give me any returns in the next couple of years and use that same capital to buy up companies that will outperform the market.

    The psychology of fear is a valuable tool for the long term investor.  When there is a universal sell off, you can take advantage of it.  When you know a company has strong fundamentals, and is battered down by emotions rather than facts, that's when you buy.  My advice to young investors out there: this is a great time to buy.

    Sunday, July 31, 2011

    Domain names cheaper than GoDaddy

    A few years ago, GoDaddy used to be the #1 seller for domain names as they were selling them for discounted prices.  With competitors around the world pushing the price down, the company has shifted strategies to packaged deals and have set their .com pricing to $11.99.

    Now if you want to save $1.99/year -- you can technically buy a GoDaddy domain name through Google, which only resells it for $10.00, plus get free Google app services!



    Tuesday, June 21, 2011

    Teleperformance opens a new site in Cebu. The world's largest BPO in Cebu!


    New call center in Cebu!

    Teleperformance, the largest contact center company in the world, has opened a new site in Cebu City, Philippines. The official press release can be found here.

    Key pieces of information within the press release:
    Teleperformance Cebu marks the company’s ninth site in the Philippines. Strategically located within the prime property of Cebu Business Park in Ayala Center – a mere 15 kilometers away from the Mactan International Airport and within the city’s commercial and residential districts – Teleperformance Cebu will be equipped with 1000 workstations. With this site launch, the number of Teleperformance employees in the Philippines is estimated to reach approximately 16,000 people.

    The Philippines subsidiary of this multinational company has won the prestigious BPO Employer of the Year award in 2011.

    Location/Contact Information

    The new site will be located across the Ayala Center Cebu at the Cebu Business Park. The closest hotel is the Marriott.

    To apply for a job, contact Recruitment.Philippines@teleperformance.com.

    About Teleperformance

    Teleperformance (NYSE Euronext Paris: FR 0000051807), the world’s leading provider of outsourced CRM and contact center services, has been serving companies around the world rolling out customer acquisition, customer care, technical support and debt collection programs on their behalf. In 2010, the Teleperformance Group reported €2.058 billion in revenue (US$2.738 billion based on an exchange rate of €1 = US$1.33).

    The Group operates about 83,000 computerized workstations, with more than 120,000 full-time equivalent employees across 270 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.

    Monday, May 23, 2011

    Davao - the place where I "grew" up, the city I knew

    A day time view on one part of Davao City.

    A few days back, I spent some time researching my old neighborhood in Davao.

    Davao is considered to be one of the safest cities in Asia, and one of the largest cities in the Philippines by population and land area.  With new malls, IT parks and BPO buildings popping up all over the city, it's a success story that many cities in the Philippines would like to replicate.

    But for you to fully appreciate Davao's rise, you have to look back thirty years ago in President Marcos' time, where communists had control of many of the city's barangays, including my neighborhood.

    The communist insurgency
    I was born in Davao and lived in its poorest parts.  While my family moved to Cebu later on, what happened in my birth city and the battles between communist militants and government armed forces will stay with me forever.

    It was a classic case study of how you can't depend on your government as the first line of defense against monsters that want to take away your freedom.  The communists robbed our communities with "revolutionary taxes" and some military troops that were assigned to protect us were also crooked, which in turn drove more communist sympathizers.

    In the end, what saved the city, what saved the neighborhoods were local community groups rising together to make a stand.  Whether it was through sticks or fire arms, a band of brothers formed across the neighborhoods in the masses and struck back.

    I was too young to remember everything, but what I did remember was gruesome and I didn't understand what was in my memory until later on.  Toddlers don't usually realize what war is and how to react to the certain elements of war.  But children imitate parents and the instincts are almost passed on without words.  When I heard automatic gunfire, it automatically meant I should duck.  It meant I should kiss the floor and stay down until I no longer heard the sounds.

    Dead bodies in canals, people being shot in the head -- this was normal -- and etched in my memories.  You don't know what in the world is going on at that age, but you do know what you are seeing is sad.  Deep inside, you know what was happening was wrong, especially after seeing not only adults but teenagers laying lifeless in mass graves.

    Life or something like it
    I always admired my parents though in this early struggle in their married life.  They understood it well and knew what was going on.  I always remembered mom to be practical and rightly cautious.   For instance, in the evening, she always placed glass soda bottles on windows and doors as a basic alarm system.  I was equally impressed with my dad, who provided for the family with what he could do with his hands, from teaching to preaching to building a small shack for our family.

    I remember one time I feared he would fall off a tree, as he was climbing what seemed like hundreds of feet just to get us coconuts.  Ahh the good old days of poverty, when what came from the ground was a blessing and things like coconuts were like candy.

    Despite all of my childhood craziness in Davao, my first couple years of life was relatively fun and I felt loved.  I never really sought anything more and was contented. I had playmates, I had a toy truck that my dad built from wooden parts, my grandmother always enjoyed me brushing her hair, and everyone enjoyed watching American wrestling. Hulk Hogan and André the Giant were local favorites.  (Hulk: You should know how disappointed I was when I finally got to America and learned this was all fake.)

    While I only spent a couple years in my birth city, it taught me life long lessons about how to appreciate your family, the necessity of community, and how to find peace in the middle of chaos.  When I face difficult challenges in life, I look at it through this prism.

    Like my personal story, when I read about Davao's recent successes in the past few years, I also appreciate it in the right context.

    It's a city built on real "people power" where determined citizens got sick of their oppressors and fought to fight back an evil insurgency.

    Enjoy the article below.

    -Don





    By Jeffrey M. Tupas
    Inquirer
    Last updated 01:29am (Mla time) 11/12/2006

    Published on page A8 of the November 12, 2006 issue of the Philippine Daily Inquirer

    DAVAO CITY—Under a scorching sun, sweat-drenched hawkers with hoarse voices tried to outshout each other to catch buyers’ attention in the public market of Agdao district.

    Meters away, other vendors were selling vegetables and fruits at prices lower than at the regular market stalls.

    Under the flyover, not too far from a girly bar, two traffic aides were directing traffic on a street that would soon be choked with motorists.

    It was another normal day in Agdao—so unlike those days two decades ago when the district was stained with blood, earning for itself the label “Nicaragdao”— after strife-torn Nicaragua.

    Back then, the Sparrow killer unit of the New People’s Army had come home to roost in Agdao, along with regional leaders of the Communist Party of the Philippines.

    It was the same district where, later, vigilantes of the counterinsurgency group Alsa Masa were let loose to go after the NPA hit squads that had assassinated police and soldiers.

    That was the time Mindanao was a testing ground for new strategies against the regime of Ferdinand Marcos. Instead of guerrillas encircling the cities from the countryside, the leftist rebels wanted to bring the war to the cities.

    “When you say that Davao became the laboratory of the NPA and counterinsurgency groups, you are actually talking about Agdao,” says Antonio Ajero, publisher of Sun.Star Davao.
    The veteran journalist says there were almost daily killings of security people and suspected government agents and spies in the district—largely blamed on the NPA’s urban liquidation squad.

    ‘Butchered like chickens’

    “You got used to the killings,” says a cigarette vendor who calls herself Mila. “People were butchered like chickens.”

    Mila says a part of Agdao was once called Barrio Patay, or Village of Death. It was there the violence was at its worst.
    Back then, no stranger got out of the area alive, Mila says.

    Ireneo Cañedo, 49, says he fled the area for fear he would suffer the same fate one of his friends did.

    “He was killed after he battered his wife. But what I was afraid of becoming a victim of intrigues and getting killed because of it,” Cañedo said.

    Ajero recalls media accounts that put the number of Sparrow victims at more than a hundred, on top of the unrecorded cases.

    Village chair Wilfredo Aquino and his armed civil defense units turned the situation in Agdao around. He was later joined by former Sparrow members who had questioned their leaders’ order to kill their own relatives, says Ajero.

    Alsa Masa formed

    The Sparrow desertions happened in the mid-’80s when Oplan Ahos, an internal CPP campaign to rid its ranks of infiltrators, was launched.

    “They got really worried that they will be liquidated themselves. So they sought the help of their number-one nemesis, who later formed Alsa Masa,” says Ajero.

    On April 8, 1986, less than two months after the Edsa People Power revolt, Alsa Masa was formed in the house of Aquino’s father.

    There were about a dozen of them in the original group, with support from politicians who were putting flesh to the new government’s campaign against the insurgency.

    At that time, there were at least 50 paramilitary groups across the country. Alma Masa, along with the Tadtad gang, became the most notorious in Mindanao.

    Fighting the NPA

    Human rights records show that under the Aquino administration, at least 1,064 people were killed by vigilante groups like Alsa Masa and Tadtad, along with at least 135 massacre cases.

    Wilfredo Aquino eventually paid with his own life.

    “Wilfredo wanted to stop the activities of the NPA and there were constant threats,” his wife Linda said. “Two days before he was killed, there were several warnings already. The constant threats made things easy for me to accept his fate … it jaded me.”

    In the early morning of April 22, almost two weeks after Alsa Masa was formed, Aquino was killed in an ambush, along with two companions.

    Linda recalls how bad things were back then.

    No one ventured out at night

    In the evenings, she says no one went out around Agdao. No taxi driver dared take a passenger to Agdao, whether day or night.

    Linda, who now chairs Barangay Wilfredo Aquino named after her husband, says the family lived in constant fear.

    For a year, she says, her family accepted no visitors and barely talked to other people.

    In 1988, after Agdao was divided into 11 barangays, the anti-insurgency campaign appeared to have paid off and the district showed signs of becoming a relatively progressive area.

    Signs of the times

    “There were no big establishments in Agdao before because businessmen were afraid to pour in their money in a chaotic environment. But now, things are totally different that one can consider Agdao one of the city’s industrial districts,” says Ajero.

    There are now factories and warehouses in the area, a popular food chain, four big 24-hour convenience stores, banks and pawnshops.

    But shadows of the past remain, legacies of an intractable poverty as evidenced by the continuing presence of squatter colonies.

    Tension still hangs over some places. Barrio Patay’s reputation remains.

    “No, you can’t go there alone,” Mila warns.

    Monday, May 09, 2011

    Globe telecom outage: shuts down Visayas and Mindanao services


    I have a Globe SIM and also use Globe WiMax services.

    Both are unusable today due to a severe fiber cut that's affecting the telco company's subscriber base in parts of Visayas and Mindanao.

    GMA News had an article today that described the problem:

    A severed fiber optic cable has caused service interruptions in the operations of Globe Telecom in the Visayas and Mindanao regions, preventing users from sending text messages, making calls, and surfing the Internet, a company spokesperson said.

    Provinces such as Agusan (del Norte and del Sur), Davao, and Cebu were among the ones affected with a blanket service interruption.

    Charo Logarta-Lagamon, external affairs head of the corporate communications division of Globe, confirmed in a phone interview that a cut in one of the company's undersea fiber cables caused the outage.

    Logarta, however, stressed that these cables are not ordinarily seen hanging on lamp posts, where electric cables are typically found.

    "These cables are either under the sea or in remote areas, which is very hard to get to," she clarified.

    From the time of this blog post, it's almost been 12 hours since this outage occurred. Typically, simple cuts are fixed within a couple hours. Whatever happened, it's some serious stuff.

    In a time when PLDT is buying out Sun Cell to further solidify its monopoly in the Philippines telco market (PLDT also owns SMART), this severe outage comes at a bad time.  The majority of mobile users in the Philippines are prepaid subscribers -- that means their loyalty is totally dependent on service quality.