tag:blogger.com,1999:blog-19230895.post5228063912963130981..comments2023-10-16T03:46:48.975-07:00Comments on Don's Notepad (Official): Dell Online Store: Order verification nightmare!Unknownnoreply@blogger.comBlogger3125tag:blogger.com,1999:blog-19230895.post-6279762619233289032011-10-13T11:43:42.672-07:002011-10-13T11:43:42.672-07:00I explained to the DFS rep that I was at my office...I explained to the DFS rep that I was at my office, behind a pool of outgoing numbers, but provided him with my cell number. He never told me that he would call it or when. I simply was told that I could not verify, than he refused to speak with me further on the matter.<br /><br />I noticed, then, than I had missed a call on my cell while I was on the line with DFS. I never answers cell callsAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-19230895.post-24043715735697784842010-01-29T19:20:35.263-08:002010-01-29T19:20:35.263-08:00I think the DFS process was fine and shouldn't...I think the DFS process was fine and shouldn't really consider it a 'problem'. My beef is that the order verification on the credit card is CLOSED on the weekend. Now that is insane. What a missed opportunity!Publisherhttps://www.blogger.com/profile/15414747305914659000noreply@blogger.comtag:blogger.com,1999:blog-19230895.post-82425997775915855812010-01-29T14:43:24.971-08:002010-01-29T14:43:24.971-08:00I actually work for the DFS Fraud Department. In ...I actually work for the DFS Fraud Department. In order to confirm that you are who you say you are, we want to speak to you at the confirmed phone number. The call back was done to combat what is called ANI Spoofing.<br /><br />This is were you can go to a number of websites, enter the # you want to call and the number you want it to look like you are calling from. The site then calls your Anonymousnoreply@blogger.com